Frequently asked questions
Purchasing Information
We are YLK, a professional supplier of DIY accessories based in Yiwu International Trade City, specializing in wholesale of high-quality handmade beads, resin beads, glass beads, and other craft accessories.
Ordering & Shipping
You may browse and place orders directly through our website. Once your order is confirmed, we will process and arrange shipment within 3–7 business days. Before delivery, we will send you a confirmation email with your tracking number for easy delivery tracking.
Shipping Methods
Small orders are typically shipped by air express for faster delivery. Large orders are usually shipped by sea freight for more cost-effective transport. Shipping methods may vary based on your destination and order volume.
Discount & Free Shipping
We offer free US shipping on all orders over $99. A 5% discount is also available for orders over $2000. For bulk orders and custom discounts, please feel free to contact us for further details.
Returns & Refunds
To ensure a clear and smooth transaction, we currently accept returns and refunds only. Exchanges are not available at this time. Please confirm your order details carefully before completing your purchase.